Bucuresti - 27 Aprilie 2010 - Compania de training si consultanta de business Customer Service School isi extinde echipa si implicit, aria de expertiza. Dupa o cariera de peste 12 ani in industria de Contact Center si avand o arie de expertiza extinsa, interna si internationala (customer service, account management, telesales, loializarea clientilor etc.), precum si 2 certificari internationale, Marcela Stoica se alatura echipei de specialisti a Customer Service School.